Resources
https://uxdesign.cc/six-empowerment-strategies-for-design-leaders-to-get-teams-quickly-up-to-speed-in-complex-domains-5d296e5fc63
https://www.nngroup.com/articles/empathy-mapping/
https://xd.adobe.com/ideas/process/user-research/10-tips-develop-better-empathy-maps/
https://www.uxbooth.com/articles/empathy-mapping-a-guide-to-getting-inside-a-users-head/
https://www.uxframeworks.design/framework/empathy-map
https://www.youtube.com/watch?v=QwF9a56WFWA